We offer our customers ongoing help and support to get the most out of the Odoo system. The Versada team is ready to answer all your questions and solve technical challenges at any time.
Would you like to improve your current Odoo system, but don’t know how? Some solutions may seem impossible to find. We assure you; they are not. We’ll analyze your workflows, identify bottlenecks, consult you on possible fixes, and execute them. You can expect us to watch over your system – whatever changes or stops working, we’ll come to help you find a fix.
Ensure seamless operation and continual improvement of your Odoo system with our reliable support and maintenance services.
At Versada, we provide both standard and tailored implementation services to meet the specific needs and operations of each company. Additionally, we emphasize close collaboration with our customers throughout the project implementation process, ensuring regular communication and a phased approach.
Together with the client, we determine the company’s functional needs by gathering requirements and reorganizing processes. We prepare a solution design document where we specify the solution for each need. Before moving on to the next stage, we present and discuss the document.
We configure and create a tailored Odoo system. During this process, we have regular meetings so that the implementation is carried out efficiently and the client can see the progress. At this stage, involvement from the client’s side is particularly important, as the principle of the system’s operation is familiarized with.
This stage is one of the most important, because the client starts using the system in daily work. A systems analyst who participated in the implementation of the project is always ready to help with the use of the newly installed system, especially in the first weeks. We provide training and are always available for questions.
After the completion of the project, we provide help and support, which includes: answers to questions about the use of the system, consulting, security fixes, incident management, and ensuring the optimal operation of the system. Customers have dedicated specialists who are ready to respond to inquiries immediately.
Some of the values of the Versada team that guide us in our projects are quality and creating added value. We are glad that our customers can confirm this too!
